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returns policy

 
    Quality Control is of the utmost importance to iram-inal designs.

For your convenience and shopping satisfaction, we employ a 15 DAY MONEY-BACK GUARANTEE FOR ALL ITEMS FROM THE POINT OF RECIPT OF PURCHASE.

If you are not satisfied with your handmade design(s), please refer to the following instructions for returning an item:

If you'd like to return your purchase: 
  1. notify us - via email - at sales@iraminal.com

  2. place in the Subject Line - Order Return

  3. All Returns must be made within 30 days after receipt of the product.

  4. Repack the item, securely, in the original package, when possible.

  5. Enclose the original invoice we sent to you.

  6. All products must be unused, undamaged, and in an unaltered state to ensure full refund. iram-inal designs reserves the right to refuse a refund request if it does not comply with our policy.

    All return shipping charges must be prepaid by the shipper. We cannot and will not accept C.O.D. deliveries.

    Return packages to:
    iram-inal designs
    2798 Glenlocke Circle NW
    Atlanta, GA 30318

    Keep the Return Tracking Number from the package you're returning to ensure its safe arrival to our studio address.

    You may expect a refund in the same form of payment originally used within 14 business days of receiving your returned product. Most returns will be processed immediately upon safely receiving the product in its original condition.

    Shipping and handling costs are non-refundable. You will be refunded your shipping costs, only if the return is a result of an error on the part of iram-inal designs.

    Damaged and Defective Items
    If you receive a damaged item from iram-inal designs, please contact us immediately at
    sales@iraminal.com. We will contact you to make arrangements for any necessary repairs, replacements, or refunds. If you choose to return the item for refund, you will receive an email notification when your return has been processed and have been issued a credit to your original form of payment.

    iram-inal designs has a guarantee on our product and in most
    instances, will repair your item free of charge.